Hospitality FAQs
I haven't received my email confirmation
Please check your junk mail initially. If it's not there please email Lucinda Seetohul at [email protected]
Can I purchase over the phone?
Bookings for the screening are online only and can be purchased here
What does the package include?
The package includes access to the Clubhouse Bar, a welcome cocktail or mocktail, unlimited tea and coffee. Other drinks can be purchased from the bar throughout the morning and our kitchen will be open to purchase breakfast.
Can children attend?
Yes children are allowed to attend under the supervision of an adult. Ticket prices for children under the age of 12 are £5 for a standard ticket and £8 for a standard ticket plus access to the museum. The child ticket includes a mocktail on arrival, unlimited tea & coffee and a small gift.
Can I pay for drinks using cash on the day?
No, our bars are card only.
Do I have access to anywhere else in the stadium?
No, access is to the Clubhouse Bar only unless you have purchased a ticket with museum access too.
What are the timings?
The facility opens at 08:30 and closes 30 minutes after final whistle. Kick-off for the game is at 09:15.
I have a dietary requirement, can you cater for me?
Our kitchens will offer vegetarian, vegan and gluten free breakfasts. If you have a dietary requirement outside of these and have booked your tickets please email Lucinda Seetohul at [email protected]
Where can I park?
Complimentary parking is available on the day. Further travel information and details of the car park location will be shared with ticket holders via email closer to the event.
Where can I purchase hospitality for England games?
Official England hospitality packages can be purchased in confidence in one of two ways:
- Booking direct from us on the official Twickenham Stadium
website here
- Speak to a specialist team at our principal hospitality partner
Keith Prowse here
Where can I purchase hospitality for an upcoming concert?
All concert hospitality packages can be purchased direct from us. To see what packages are available please visit here.
Where can I purchase hospitality for a non-England game?
All non-England hospitality packages can be purchased direct from us. To see available packages please visit here.
What is the dress code?
We request clients dress on the smarter side of casual. Jackets and ties are not obligatory and team shirts are not advised.
How close are my seats?
As we have seats throughout the Stadium, ticket location is dependent upon a number of factors, including the facility you have booked and how many packages you have bought. We always endeavour to make the walk from your facility to your seats as short as possible. But you can be assured that you'll enjoy among the best seats in the house.
Who do I contact for lost property?
Enquires can be made in person at the Security Office located at Gate F. This will be open until 9pm on the day of the event. For enquiries after an event, please contact [email protected].
How far is the stadium from Twickenham station?
Turn right out of the station exit and the ground is approximately a 10 - 15 minute walk from the station and is clearly signposted.
Where can I park on arrival at the stadium?
Car parking is limited. Car parking is not included with hospitality packages. You will have the option to purchase car parking at an additional cost, when we send you the pre-event form (usually six weeks pre-event).
Please note car parking is limited, subject to availability and upon request. Coach and minibus passes can also be purchased at an additional cost, however these MUST be booked in advance.
Is there anywhere I can store my luggage?
Unfortunately we do not have luggage storage facilities within the stadium.
